SoundBite Communications, Inc. Career Opportunities
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Mid-Senior Level C# Developer
CA - Irvine
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Opportunity Snapshot

Leverage your web portfolio and user interface background as you work with leading-edge web 2.0 technologies, bringing your ideas and fresh insights to bear at one of the country's fastest growing companies in the red-hot field of mobile marketing, voice marketing, loyalty, and customer preference management.

SmartReply continues to write the text-book on mobile marketing and our voice and mobile messaging solutions have created breakthrough-marketing results with a proven ability to increase store traffic, lower marketing costs and strengthen brand affinity for leading retailers; in fact most of our clients are among the Top 100 retailers. With 80% of Fortune 1000 companies planning to incorporate mobile marketing by 2008, we're poised for explosive growth and are attracting some of the best minds in sales, marketing and technology from around the globe . . . this is where you come in.

As Web Applications Developer, your mission is to help create, maintain, and improve our growing portfolio of custom internal and external applications. During the first year, you'll predominantly be focused on developing the web interface and underlying business layers of an IVR/Mobile system that communicates with a back-end database and telephony platform. You'll then move on to developing a wide variety of applications/features, from internal intranet functionalities to external integration to fun and clever promotions.

What You'll Bring to the Table

Experience in the following is preferred, but not required:

What's in It for You

More About Your Role

Reporting directly to our President, you will join our IT department at our Irvine office. You will contribute to and often lead a wide variety of projects regarding internal and external applications, including maintenance, improvement, and new development. You can expect a steady flow of fresh challenges involving new products and features, large projects, and extensive data manipulation.

As you can imagine, this is a "hit the ground running" position and your initial challenges revolve around scaling the learning curve with respect to our applications and working with off-site team members in a fast-paced environment. You'll utilize both your technical and people skills to effectively leverage resources within the company and perform at full-speed.

In some ways you will be a "jack of all trades," stepping in to develop a feature or function when a project team doesn't have the staff or time, or when we need something fast to respond to a customer's needs. The particulars of projects will depend on opportunities and needs that arise, but deadlines are a constant consideration.

We're constantly developing web features and you'll help us ensure consistency across our applications by employing best practices and documenting your processes.

Keys to Success

To excel in this role you will be passionate about web 2.0 technologies and showcase self-initiative to identify new opportunities and act on them with minimal supervision. You'll not only draw on your solid technical aptitude but also showcase your interpersonal savvy as you develop strong working relationships with staff throughout our organization and motive your peers to buy in to your ideas. Other facets of success will be to: If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!

Who We Are

At SmartReply we concentrate all our resources on delivering the most relevant message, at the most appropriate instant, across the most appreciated channel for each consumer. About half of the Top 100 Retailers are clients of SmartReply (according to the National Retail Federation), and we work with many more that are destined to move up to the top 100 very soon.

Our channels include voice marketing, mobile marketing/text messaging, and email marketing. We augment these channels with a variety of tools, such as interactive voice response (IVR) systems to automate any kind of customer management and communication opportunity and microsites to capture any and all information from customers. Although we will make our billionth consumer contact on behalf of retail marketers this year, we are still not satisfied, and pursue an aggressive R&D program.

SmartReply is anti-spam! Our reputation as ambassadors of good customer marketing brought us to the attention of ABC World News in August 2005. That segment shows how SmartReply is fighting for the industry to be relevant to customers and to respect the lives and time of consumers. For more information, please visit www.SmartReply.com.

Opportunity Snapshot

Leverage your web portfolio and user interface background as you work with leading-edge web 2.0 technologies, bringing your ideas and fresh insights to bear at one of the country's fastest growing companies in the red-hot field of mobile marketing, voice marketing, loyalty, and customer preference management.

SmartReply continues to write the text-book on mobile marketing and our voice and mobile messaging solutions have created breakthrough-marketing results with a proven ability to increase store traffic, lower marketing costs and strengthen brand affinity for leading retailers; in fact most of our clients are among the Top 100 retailers. With 80% of Fortune 1000 companies planning to incorporate mobile marketing by 2008, we're poised for explosive growth and are attracting some of the best minds in sales, marketing and technology from around the globe . . . this is where you come in.

As Web Applications Developer, your mission is to help create, maintain, and improve our growing portfolio of custom internal and external applications. During the first year, you'll predominantly be focused on developing the web interface and underlying business layers of an IVR/Mobile system that communicates with a back-end database and telephony platform. You'll then move on to developing a wide variety of applications/features, from internal intranet functionalities to external integration to fun and clever promotions.

What You'll Bring to the Table

Experience in the following is preferred, but not required:

What's in It for You

More About Your Role

Reporting directly to our President, you will join our IT department at our Irvine office. You will contribute to and often lead a wide variety of projects regarding internal and external applications, including maintenance, improvement, and new development. You can expect a steady flow of fresh challenges involving new products and features, large projects, and extensive data manipulation.

As you can imagine, this is a "hit the ground running" position and your initial challenges revolve around scaling the learning curve with respect to our applications and working with off-site team members in a fast-paced environment. You'll utilize both your technical and people skills to effectively leverage resources within the company and perform at full-speed.

In some ways you will be a "jack of all trades," stepping in to develop a feature or function when a project team doesn't have the staff or time, or when we need something fast to respond to a customer's needs. The particulars of projects will depend on opportunities and needs that arise, but deadlines are a constant consideration.

We're constantly developing web features and you'll help us ensure consistency across our applications by employing best practices and documenting your processes.

Keys to Success

To excel in this role you will be passionate about web 2.0 technologies and showcase self-initiative to identify new opportunities and act on them with minimal supervision. You'll not only draw on your solid technical aptitude but also showcase your interpersonal savvy as you develop strong working relationships with staff throughout our organization and motive your peers to buy in to your ideas. Other facets of success will be to: If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!

Who We Are

At SmartReply we concentrate all our resources on delivering the most relevant message, at the most appropriate instant, across the most appreciated channel for each consumer. About half of the Top 100 Retailers are clients of SmartReply (according to the National Retail Federation), and we work with many more that are destined to move up to the top 100 very soon.

Our channels include voice marketing, mobile marketing/text messaging, and email marketing. We augment these channels with a variety of tools, such as interactive voice response (IVR) systems to automate any kind of customer management and communication opportunity and microsites to capture any and all information from customers. Although we will make our billionth consumer contact on behalf of retail marketers this year, we are still not satisfied, and pursue an aggressive R&D program.

SmartReply is anti-spam! Our reputation as ambassadors of good customer marketing brought us to the attention of ABC World News in August 2005. That segment shows how SmartReply is fighting for the industry to be relevant to customers and to respect the lives and time of consumers. For more information, please visit www.SmartReply.com.

SmartReply is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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